To process a return from the Android scanning app select the returns icon from the app home screen:
Then scan the order ID barcode to start the returns process (tip: you may want to start printing returns labels at the point of despatch with Mintsoft order ID barcodes on - contact firstname.lastname@example.org )
You will then be presented with 2 options:
1) Scan next return (select this option if you do not want to inspect the return items straight away)
2) Confirm Return Items (select this option if you want to inspect the return for the items)
If you have selected to confirm item - next scan your item and you will be presented with options to choose for Reason, Action, Comments & an option to take an image of the item:
Select Add when all selections have been made.
If you have multiple items to scan for the return, you can repeat this process for all other items.
When you are ready to putaway the items you can hit the Put Away button:
N.B. you could putaway the returns into a temporary unpickable location until they are ready to be reworked into good stock: Unpickable Location Type (quarantine offhand stock)
Once all items have been successfully put away hit the complete return button: