Courier Service Selection (Shipping Rules)

Overview

You can setup up rules to automatically assign courier services to orders based on a combination of:

• Shipping destination (Countries or Zones)
• Order weight
• Value
• Channel ID

For example if you need to send orders up to 2kg via one courier and over 2kg with another, you would setup 2 rules.

Courier Service Types

Rules can also be setup to work based on 'Courier Service Types' to give more flexibility. Types are customisable and can be set on orders via Courier Mappings (see here). These are typically used when the shipping tags coming from an order source are too generic i.e. don't account for different weight bands or destinations. It is possible to create a type with the name of your choice e.g. 'EXPRESS' and then build rules on top e.g. when an order is EXPRESS & 0-2kg, default to 'Royal Mail Tracked 24' or  EXPRESS & 2-30kg then use 'DPD Next Day'.

If you don't use Courier Mappings you can ignore this section.

Setting up rules

To set up or add to existing rules:

1. Navigate to Shipping Management > Courier Service Selection
2. Populate the required fields;

Example:

3. Click 'Add'

4. Repeat as required to add additional rules

The below example shows two rules in place for one client: