General Tab
ReturnAddress -
This is the address which will be put on the despatch note produced unless a customised despatch note is used by the client.
This address will go on the courier labels produced unless a customised courier label is used.
AutoInvoiceDespatchedOrder - Y or N
If selected this will automatically attempt to calculate a picking and courier charge which will appear in unconfirmed invoice data. The customer can send to their clients.
DelayHours
If Auto Invoice Despatched Order is Y then this is the time delay in hours from when the order was despatched on om.
LastAutoInvoiceRun
If Auto Invoice Despatched Order is Y then this is the time the last time the Automatic Invoice was run.
AutoReprocessOrder - Y or N
If orders are on backorder waiting for stock to come in, as soon as stock in booked in, the orders will automatically reprocess and allocate stock and go to NEW status.
Note;- this is also dependant on individual client settings
ReprocessDelayHours
You can enter the number of hours delay before Auto reprocessing order. If 0 is entered, this is instant.
AutoDespatchOrderWithTracking
If this box is ticked, any orders that have a tracking number against them (i.e., a courier label), if they have not be despatched by the warehouse, they are automatically despatched by system according to the time delay:
This is the time delay for automatically despatching orders which have a tracking number.
LastAutoReprocessRun
If Auto Despatch Order with tracking is ticked, this is the last time it was run.
Time Of Month to Invoice Monthly Items On
If using one of the storage calculation options, then you can select either the Start of the Month or End of The Month to Create Invoices for monthly charges to send to your clients.
Day Of Week To Invoice Weekly Items On
If using one of the storage calculation options, then you can select the day of the week to Create Invoices for weekly charges to send to your clients.
Time Orders must be recieved by for same day despatch
You can enter a time here, which will be used to create an Outstanding Despatch Report if required. (This would be added to scheduled reports for clients)
Earliest Time Courier Can Collect Parcels
Enter the earliest time couriers can pick up (normally 09:00:00)
Latest Time Courier Can Collect Parcels
Enter the lates time couriers can pick up (normally 17:00:00)
Highlight Quantities > 1 on despatch notes
Very useful feature that if ticked highlights any quantities greater than one on the despatch note, helping to avoid picking errors.
Sort Despatch Notes By Location A-Z
If ticked, when despatch notes are printed in a batch and no other options are selected, then the orders are printed in location order.
Defaults Tab
These are mostly tick boxes and are pretty much self explanatory
Order Must be printed before it can be despatched
The normal process status for an order is
Comes into the system and created - status NEW
Order is printed so it can be picked - status PRINTED
Order is picked and courier label printed then despatched - status is DESPATCHED
So when this is ticked an order cannot be despatched if it has not been printed.
Order Documents Must be printed before it can be despatched
Some orders require additional paperwork which need to go with the order i.e. commercial invoices.
If this is ticked then the order cannot be despatched until all documents are printed.
Order Must have a tracking number before it can be despatched where the CourierService has a tracking link
An order will not be allowed to be despatched unless there is a tracking number added.
Orders don't have product just comments
Discontinued setting
Order Must have a rework item against it before it can be despatched
An order will not be allowed to be despatched unless there is a barcode rework item added.
Include Picking Summary Sheet When Printing a batch
Include Order Summary Sheet When Printing a batch
Include End Of Batch Sheet When Printing a batch
Don't Print System Despatch Note If Alternative is provided
Some seller sites e.g. Not on The High Street, want their despatch note sent with the order and not the picking note.
If this is ticked then only the alternative despatch note is printed if provided.
Only Print Address Section on First Page of Multi Page Orders
Order Document Types To Print when printing depatch notes
Log Courier Shipments for Debuging - Note may decrease performance
Despatch Notes - Show Default Picking Location when stock is in unassigned
If a product has a default picking location but there is no stock there (i.e. the stock is in unassigned) then the despatch note will show the default picking location prefixed by the word
Default:product location
Order Statuses that a Client raising a Query would move it to Query Raised
You can add the status that you want an order moved to status 'Query Raised' when an Order Query is raised against an order.
ASN Tab
When receiving stock via ASN you have the option of approving the ASN before receiving and booking in.
ASN - Boxes require Approval
ASN - Pallets require Approval
ASN - Containers require Approval
Notifications Tabs
On this tab you enter the Admin User Account names of people who want to be notified when the follow occur
NewOrderNotifications
OrderNotifications
OrderQueryNotifications
StockNotifications
ConnectNotifications
AccountNotifications
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