Overview
The Wayfair integration on Mintsoft supports;
- Order Sync (import and shipping update)
- Inventory Sync
- Shipping label retrieval using wayfair carriers
- Invoice document retrieval
Application Process
Unfortunately Wayfair have implemented a "sprint" system to onboard customers which has led to a long delay to access the API at the moment (currently 3-4 months). Many of the processes do not work on the Wayfair testing environment which results in an onboarding & setup experience that is beyond our control.
You will need to raise a support ticket with Wayfair to request to get added to the integration sprint queue.
Advise them that you want to integrate with Wayfair using their API method with a 3rd Party - Mintsoft.
The integration is already fully built and no development time is required our end.
We can integrate the following work flows via API:
- Inventory
- Purchase order
- Accept purchase order
- Label Integration
- ASN (shipment notifications)
Testing Sandbox Process
Wayfair will advise when you have been accepted onto the integration sprint queue - at this point you will need to generate a sandbox application.
Wayfair can provide instructions on how to generate your sandbox API application.
https://partners.wayfair.com/developer/applications
Once you have generated your sandbox application - you need to enter these keys onto the Mintsoft Wayfair connection along with your numeric wayfair supplier ID.
This is found in Connect > Orders > Premium > Wayfair
Or Click here:
https://om.mintsoft.co.uk/Wayfair
Please leave the all the settings off and leave the connection inactive.
Once you have done this, please raise a case on the support portal asking us to complete the Wayfair Testing process.
We will then begin internal communications with the Wayfair integration sprint team.
Once the testing process has been completed - we will advise on the support case to generate a production application on Wayfair.
Please note the timing of the testing process is entirely at Wayfair's discretion and we cannot speed this up or change it.
Multi-Parcel Consignments
There are two options for generating multi-parcel consignments:
1) Use the Mintsoft parcel QTY (toggle on the option to Send Number Of Parcels to Wayfair when Requesting Labels"
2) Use the Wayfair product data setup (leave the number of parcels option off) - in this case the number of parcels provided is purely driven by wayfair data.
Cancelled Orders
If you receive an error from Wayfair when doing shipments stating there is an "internal server error", it is likely that the orders have been cancelled on Wayfair.
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