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  1. Mintsoft - Support
  2. General Help

General Help

Products FAO

  • Error: Not enough stock available to be booked out that matched the requested selection
  • Can't find or Unable to find Product / Bundle Not Showing

Orders FAO

  • I only want to import orders from certain countries ?
  • 3PL - I want to allow Client to Edit, Cancel, Mark Pack & Hold in a certain status
  • Select Specific Serial or Batch or BestBefore when manually inputting orders
  • Incorrect Allocated Stock Levels Against Orders
  • Stock levels not syncing but stock sync is enabled
  • Orders Stuck or Held in Awaiting Documentation Status
See all 10 articles

Client Help

  • Client Intro Guide

FAO

  • Re-Calculate Shipping Service (please select a courier service error)
  • Country Not Found Mapping Errors
  • Client or Admin Users Locked out (unlock user / reset password)
  • Change User Email Address

Web Browser / Printing Help

  • Labels are not printing on courier tool
  • Web Browser
  • Cannot Print To Print Tool / Printing Problems
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